CasperPractice Terms of Use

Effective Date: September 26, 2024

Welcome to CasperPractice, a platform providing artificial intelligence ("AI") enabled preparation tools for the CASPer situational judgment test. Our products ("Products") include access to a bank of questions that are intended to mimic questions on the real Casper test ("Question Bank), a simulator intended to mimic the conditions of the real Casper test ("Simulator"), and AI-generated feedback on the answers to practice questions that also includes an estimated quartile grade ("Review"). These Terms of Service ("Terms") govern your access to and use of casperpractice.org (the "Website"), including all products, features, content, and services available on or through the Website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these terms, you may not access or use our website.

1. Plans and Pricing

CasperPractice offers various plans ("Plans") to suit different needs, including a free plan and several different paid plans. The pricing for the paid plans may change frequently and is entirely at our discretion. The prices stated on the Website are not negotiable and are final. We reserve the right to display different prices to different depending on various factors. Purchases are one-time and non-subscription-based. All purchases are final and non-refundable (see #2. Refunds). Upon purchasing a Plan, access to the designated Products is granted for the specific duration of the Plan selected.

2. Refunds

Please be advised that all sales for our Plans are final. Under absolutely no circumstances will refunds be issued, unless extenuating circumstances apply, which are entirely at the discretion of the CasperPractice team. This policy is non-negotiable and binding upon purchase, ensuring transparency and understanding of our firm stance on refunds.


We offer complimentary limited access to our Review feature that consists of one free Review to all users of the free Plan. We urge all users to use this free Review to thoroughly assess the quality of the features of their desired Plan prior to purchase.

3. Software Error ("Bug") Reporting and Resolution

At CasperPractice, we strive to offer the best possible user experience, but occasional bugs may occur. If a customer encounters any technical issues or bugs while using our platform, we encourage customers to retry the same action. If the issue persists, it is the customer's responsibility to reach out to customer support via the chat window on the Website to initiate a resolution. We will do everything within our power to investigate and resolve the issue as quickly as possible, but make no guarantees to the timeliness of a resolution. It is also the customer's responsibility to provide us with the exact conditions under which the bug occurred and collaborate with us to resolve the issue.

In some cases, the issue may be caused by outages or interruptions from third-party service providers (such as payment processors, hosting providers, or external APIs). Partner outages are completely out of our control, and while we will work to keep you informed of any such outages, we cannot be held responsible for resolving issues caused by third-party services.


Crucially, bugs in the software are not considered grounds for a refund, as customers are expected to collaborate with the CasperPractice team to resolve any issues that arise.

4. Content

The Products provided on our website are for informational and educational purposes only. The content, particularly the content of the Question Bank and of the Review feature, is intended to help users prepare for the CASPer situational judgment test. While we make every effort to design questions and reviews that mimic the style and format of the CASPer test, we make no guarantees that our content will perfectly replicate the actual questions or grading criteria used in the official CASPer test.


Our questions are created using publicly available information, and we aim to approximate the types of scenarios and evaluations that users may encounter. However, the organization that administers the CASPer test may change their methodology, grading criteria, or question format at any time, and such changes are beyond our control. As such, we cannot guarantee the similarity between our Question Bank questions and the actual CASPer test or the alignment of our AI-generated reviews with the scoring standards used by CASPer administrators. Our platform is a supplementary tool to aid in your preparation, but it should not be considered a definitive representation of the actual CASPer test content or experience.

5. AI Evaluation and Limitations

CasperPractice uses AI technology to evaluate customer responses and provide feedback on areas for improvement. While we make every effort to offer useful and accurate assessments, AI is a novel and evolving technology, and as such, there is no guarantee that the feedback will be flawless or fully aligned with human judgment. In rare cases, the AI may generate incorrect or misleading feedback (known as "hallucinations"), and customers acknowledge that this is an inherent limitation of using an AI-based product. In order for video responses to be properly reviewed, it is the user's responsibility to articulate clearly so that the software can understand the user's response.


We strive to provide an educational experience that rivals human tutoring in terms of quality and effectiveness. However, we cannot guarantee that the feedback provided by our AI will meet the standards of a real human tutor or that it will perfectly address the nuances of each individual response.

6. Disclaimer of Assessment Outcomes

CasperPractice provides access to a Question Bank, Simulator, and AI-generated Reviews for informational and educational purposes only. We do not guarantee success on the CASPer test, nor does the use of our platform guarantee admission into any academic or professional institution. Our services are intended to assist you in preparing for the CASPer test, but ultimately, your success depends on factors beyond our control.


While we aim to provide questions and feedback that help you prepare, we cannot guarantee the accuracy or quality of any answers, suggestions, or AI-generated feedback. Additionally, providing responses that are identical or similar to those on our platform does not guarantee success on the actual CASPer test, as performance outcomes depend on a variety of factors, including but not limited to your communication skills, experiences, and the assessment criteria used by the CASPer administrators.


By using CasperPractice, you acknowledge and agree that you are solely responsible for the outcome of your assessments, and we are not liable for any failure to achieve a particular result, admission, or score. You further understand that no compensation or liability will be provided in the event that you do not succeed on the CASPer test or secure admission into your desired institution.

7. User Content and Privacy

By submitting content to CasperPractice (e.g., answers to questions, videos), you grant us ownership of such content. However, we will not use or share your content without your explicit permission. Access to your content is restricted to authorized personnel, and we have controls in place to ensure this.

We store your data indefinitely to improve our AI models but will never share your personal data or content with third parties, except for analytics or advertising partners to help us understand product usage and improve marketing efforts.

For more details on how we manage your personal information, please refer to our Privacy Policy.

8. Intellectual Property

All content provided by CasperPractice, including the question bank, software, and related materials, is our intellectual property. You may not use, reproduce, or distribute our content for commercial purposes. However, you are welcome to share links to our Website for personal or non-commercial use.

9. Prohibited Uses

You agree not to engage in the following activities:

Violations of these prohibited uses may result in the suspension or termination of your account.

10. Dispute Resolution

Any disputes arising out of or in connection with these Terms will be governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law provisions. In the event of any dispute, you agree to submit to the jurisdiction of the courts located in Quebec, Canada. We may, at our discretion, choose arbitration as an alternative method of dispute resolution.

11. Modifications to the Terms

We reserve the right to modify these Terms at any time. Any major changes to the Terms will be communicated to users via email or a notice on our Website. Your continued use of the Website following any modifications constitutes your acceptance of the revised Terms.

12. Limitation of Liability

To the fullest extent permitted by applicable law, CasperPractice and its owners, affiliates, employees, and agents disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We make no guarantees that our services will meet your requirements or that the results obtained from the use of the services will be accurate or reliable. In no event will CasperPractice be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for lost profits, goodwill, or data.

Your sole remedy for any dissatisfaction with our services is a refund as described in the "Pricing and Payment Terms" section above. Our total liability in any matter arising out of or related to the use of the Website shall not exceed the amount paid by you for the services.

13. Business Information

By continuing to use CasperPractice, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you have any questions regarding these Terms, please contact us at [email protected].